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    Payment & Billing

    17 articles

    • Which payment methods does TutorABC Shop support, and what are the payment limits?
    • Why can't I check out with my credit card?
    • I was charged twice / my card was charged at checkout but the order was not placed, yet I received a successful charge notification from my bank. What should I do?
    • Why can't I enter my credit card / debit card or bank account details?
    • How do I pay by bank transfer?
    • Reasons a bank transfer may fail
    • What should I do if my payment fails or I am charged twice?
    • I have paid but my order has not been updated. What should I do?
    • Can I change my payment method?
    • How do I check my order's payment deadline?
    • What should I do if the ATM payment deadline has passed?
    • My credit card works normally elsewhere. Why does the online authorisation fail when I order?
    • Can I pay by postal giro transfer?
    • My item hasn't arrived but my credit card bill has. Do I need to pay it first?
    • Can I use a card from a digital bank?
    • Are there any restrictions on card type or issuing bank for credit card payments?
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