Why can't I check out with my credit card?

Last updated: 2026/11/04

If you are unable to check out with your credit card, it may be due to one of the following:


★The credit card has expired:


Please first check whether your credit card is still valid. If it is still within its validity period, please try again later.
If it has expired, please check out using a different credit card.

★Not receiving the 3D Secure verification code:


If you do not receive the 3D Secure verification code, please first check that your mobile signal is working normally.
If your reception is good, we suggest calling your card issuer to confirm whether the code was sent, or checking out with another credit card.

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