The system sends a second pickup SMS based on the data returned by the convenience store. Sometimes the store does not return the pickup record in time, or the volume of data returned at that moment is very large,
so the system cannot immediately filter the pickup list. This is how a customer may still receive a pickup notification after collecting the parcel. If you have already collected your parcel, please simply ignore this notification.
I have already collected my parcel but am still receiving pickup notifications?
Last updated: 2026/11/04
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