What ID do I need to show when collecting a prepaid order?

Last updated: 2026/11/04

Under convenience store rules, for prepaid parcels the person collecting must tell the store clerk their real name,
"show an original identity document that matches the recipient name on the parcel", and "sign" the receipt before the item can be collected.
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▶Identity documents: national ID card, driving licence, military ID, passport, National Health Insurance card, residence permit, staff ID card, student ID card.
▶To protect the rights of both parties, if the person collecting does not show one of the above documents or refuses to sign, the store may be unable to release the parcel.

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