What should I pay attention to after receiving my item to protect my rights as a shopper?

Last updated: 2026/11/04

To protect your consumer rights, please film the entire process of opening the outer box and check the contents of the package. If anything does not match or is missing, please apply for a return and refund within 24 hours of receiving the parcel

Did this answer your question?

Still need help?

Reach out to our support team and we'll be happy to help

Contact us