My order is prepaid but I entered the wrong recipient name for convenience store pickup. Can I still collect it?

If your parcel is prepaid, under logistics rules you must show an identity document that matches the recipient's name when collecting; otherwise you will not be able to collect it

★What to do if the parcel has already arrived at the store:
As the pickup details of the order can no longer be changed, if the parcel is not collected within seven days it will be returned to the seller's dispatch store, and the system will automatically cancel the order and issue a refund.
If you still want the same item, please correct your details first and then place a new order.
※If you placed the order under the name of a friend or family member, simply bring their ID with you to collect the parcel,

★Reminder:
Identity documents include: original valid documents issued by a government authority showing a photo and name, such as a national ID card, driving licence, military ID, passport, National Health Insurance card, residence permit, etc.